Frequently Asked Questions

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We are truly a 24 hour service. We will answer the phone no matter the hour, and in most cases be able to pick up your pet's remains within 2 hours.

We offer our pet after care services from the smallest of pets, to the largest. We understand that your pet is part of your family, and we offer cremation and memorial services to honor pets of all sizes. No pet is too small. Whether you have a fish, hamster, mouse, rat, guinea pig, bird, lizard, snake, or rabbit, cat or dog. We want you to know we are here for you. 

We will pick up from any location within our service area. Home, office, vet's office, or animal shelter. We will pick up and return to the location you designate (within our service area). We want to make this process as easy as possible for you. 

Yes. We offer delivery back to your home, provided it is within our service area. 

No we do not use wrapped vehicles with our logo when helping someone in the public, that is

not time to advertise our business. We are discreet for your privacy. 

No, we will take care of your pet when we arrive. 

This is understandably one of the biggest concerns people have. We have a 2-step, multi-device tracking system in place to ensure there are no mistakes. Our process guarantees seamless continuity throughout. You can be confident that your pet's cremains are what you receive. 

We offer our pet cremation and memorial pick-up/ delivery service to a large part of Southern California. We currently offer our services in Los Angeles County, Orange County, and Ventura County. 

Pick up and delivery is included in our service. There are no additional fees for transportation.